Welcome to revanflowers.com. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you agree to comply with and be bound by the following terms:
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your jurisdiction.
We reserve the right to refuse service to anyone for any reason at any time.
We may update, change, or replace any part of these Terms and Conditions by posting updates to our website.
2. Products and Descriptions
Live Plants: Since plants are living organisms, the actual product may vary slightly in shape, color, and size from the images shown on the website.
Availability: All orders are subject to stock availability. In the event of a stock shortage, we will notify you and offer an alternative or a full refund.
3. Pricing and Payment
All prices are subject to change without prior notice.
The total cost of your order will be the price of the products plus any applicable delivery charges.
We accept various payment methods as indicated on the checkout page. Payment must be cleared before the dispatch of goods (unless Cash on Delivery is selected).
4. Delivery Policy
We aim to deliver your plants in the best possible condition within the estimated timeframe.
Delivery schedules may be affected by weather conditions, traffic, or other unforeseen circumstances.
It is the customer’s responsibility to provide an accurate delivery address and a valid contact number.
5. Returns, Replacements, and Refunds
Immediate Inspection: Due to the perishable nature of flowers and plants, customers must inspect the product upon delivery.
Damaged Goods: If a plant arrives dead or severely damaged, please notify the delivery personnel immediately or contact our support within 24 hours with photographic evidence.
Non-Returnable: Once a healthy plant is accepted and delivered, we generally do not accept returns due to the sensitive nature of living plants.
6. Plant Care Disclaimer
Once the plant is delivered in good condition, its health is the responsibility of the customer. revanflowers.com is not liable for plants that perish due to improper care, neglect, or unsuitable environmental conditions after delivery.
7. Privacy Policy
Your personal information is used solely for processing your orders and improving our services. We respect your privacy and do not share your data with unauthorized third parties.
8. Governing Law
These terms shall be governed by and construed in accordance with the local laws and regulations of the operating region.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through our website or customer service hotline.
Thank you for choosing revanflowers.com
