At revanflowers.com, we are committed to providing the freshest flowers and healthiest plants. Since our products are perishable and we offer Cash on Delivery (COD), please review our policy below:

1. Check Before You Pay
Since no advance payment is required, customers must thoroughly inspect the product at the time of delivery.
Please check for any broken branches or damaged leaves.
Ensure the flower pot or vase is not cracked or broken.

2. Final Sale Policy
Once the product is accepted and payment is made to the delivery person, the sale is considered final. We do not accept any returns, exchanges, or refund requests after the delivery has been completed and the product has been received.

3. Reporting Damages
If you find any physical damage (like a broken pot or a damaged plant) at the moment of delivery, please refuse the package and hand it back to the delivery person immediately. We will arrange a fresh replacement for you.

4. Order Cancellation
You can cancel your order at any time until you receive a confirmation call from the Revan Flowers team.
Once our team calls you and you verbally confirm the order, it will be processed for delivery.
After the confirmation call is completed, the order cannot be canceled.

5. Why We Have This Policy
Plants and flowers are delicate, living items. Their health depends on the environment and care they receive. To ensure the highest quality for all our customers, we cannot take back items once they have been handed over and the delivery process is finished.

6. Contact Us
If you have any questions or need to cancel an order before the confirmation call, please contact our support team immediately via our website or provided contact number.

Thank you for choosing revanflowers.com