At RevanFlowers.com, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect and use your personal information when you visit or make a purchase from our store.
1. Personal Information We Collect
When you visit the site or place an order, we collect certain information to provide you with the best service, including:
Identification Information: Name, email address, and phone number.
Delivery Details: Shipping and billing address (required for delivering your flowers).
Device Information: We may collect basic technical data like your IP address and browser type to improve website performance.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Communicate with you regarding your order status.
Provide customer support and respond to your inquiries.
Screen our orders for potential risk or fraud.
3. Data Protection and Security
We take the security of your data seriously. Access to your personal information is limited only to authorized personnel involved in processing your order. Since we currently operate on a Cash on Delivery (COD) basis, we do not collect or store any sensitive financial data like credit card numbers or banking passwords.
4. Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties. We only share your details (name, address, and phone number) with our trusted delivery partners to ensure your products are delivered accurately.
5. Cookies
We use cookies to enhance your browsing experience and remember your preferences while you navigate our store. You can choose to disable cookies through your browser settings if you wish.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@revanflowers.com.
Thank you for choosing revanflowers.com
